Cozy Covers - Privacy Policy

At Cozy Covers, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Information: This includes your name, email address, phone number, shipping address, and payment details, which are necessary for processing your orders and communicating with you.
Account Information: If you create an account, we store your username and password, as well as your order history and preferences.
Browsing Information: We collect data about your interactions with our website, such as the pages you visit, the products you view, and the time you spend on our site. This helps us understand your interests and improve your shopping experience.
Device Information: We may collect information about the device you use to access our website, including the device type, operating system, and browser type.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website, personalize content, and analyze trends. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and delivery.
Customer Support: To respond to your inquiries, provide assistance, and resolve any issues.
Communication: To send you order confirmations, shipping updates, and other important notifications.
Marketing and Promotions: To inform you about new products, special offers, and other promotions, with your consent where required.
Website Improvement: To analyze website usage, identify areas for improvement, and enhance the user experience.
Legal Compliance: To comply with applicable laws and regulations, and to protect our rights and interests.

Data Sharing and Disclosure

We may share your information with trusted third parties who assist us in providing our services, such as:

Payment Processors: To securely process your payments.
Shipping and Delivery Partners: To deliver your orders.
Marketing and Advertising Partners: To help us reach our target audience and promote our products.
Analytics Providers: To analyze website usage and trends.

We do not sell or rent your personal information to third parties for their marketing purposes. We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal data, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Objection: You can object to the processing of your personal information for certain purposes.
Restriction: You can request that we restrict the processing of your personal information under certain circumstances.
Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by sending you a direct communication. Please review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.